📄 Terms & Conditions – Lamasat.art

Welcome to Lamasat.art. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

• These Terms govern your use of the website and all purchases made through it.

• By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

• We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Services

Lamasat.art specializes in:

• Wall art and calligraphy

• Frames and decorative pieces

• Wallpaper and interior décor services

• Custom-made artwork

👉 Most products are made-to-order, meaning they are produced after your order is confirmed.

3. Orders & Acceptance

• All orders are subject to availability and acceptance.

• We reserve the right to cancel or refuse any order if:

  • There is an error in pricing or product details

  • The order is suspected of fraud or misuse

• Once your order is confirmed, production may begin immediately.

4. Pricing & Payments

• All prices are listed in the applicable currency and may include VAT where required.

• Payments must be completed at checkout using approved payment methods.

• We reserve the right to change prices at any time without prior notice.

5. Custom-Made Products

Due to the nature of custom products:

• Orders cannot be modified or canceled once confirmed

• Custom designs are created based on customer input

• The customer is responsible for ensuring all details provided are accurate

👉 Slight variations in color, texture, or finish may occur due to screen differences or materials used.

6. Shipping & Delivery

• Delivery timelines may vary depending on product type and location

• Estimated delivery times are provided but not guaranteed

• Delays may occur due to:

  • Production time

  • Courier issues

  • External factors beyond our control

👉 Customers must provide accurate delivery information. We are not responsible for delays caused by incorrect details.

7. Returns & Refunds

Returns and refunds are governed by our Exchange & Return Policy.

Key Points:

• ❌ Custom-made products are non-returnable and non-exchangeable

• ✅ Defective or damaged items may qualify for replacement or refund

• 📦 Claims must be made within the specified timeframe after delivery

8. Intellectual Property

• All content on this website (images, designs, text, logos) is the property of Lamasat.art

• You may not copy, reproduce, or use any content without written permission

9. User Responsibilities

By using our website, you agree:

• Not to misuse the website or attempt unauthorized access

• Not to provide false or misleading information

• To use the website only for lawful purposes

10. Limitation of Liability

Lamasat.art shall not be held liable for:

• Indirect or consequential damages

• Losses resulting from delays, misuse, or external factors

• Minor variations in product appearance

11. Third-Party Services

We may use third-party services such as:

• Payment gateways

• Delivery providers

• Analytics and tracking tools

These services operate under their own terms and policies.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your data.

13. Governing Law

These Terms & Conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia.

14. Contact Information

For any questions regarding these Terms:

📞 Phone / WhatsApp: 054 216 9886
📧 Email: info@lamasat.art

✨ Lamasat.art

Where Art Meets Luxury