Privacy & Data Protection Policy

Lamasat.art

At Lamasat.art, we are committed to protecting your personal data in full compliance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia. This policy explains how we collect, use, store, and safeguard your information when you use our platform.

1. Data Collection

We collect personal data that you voluntarily provide when using our services, including but not limited to:

• Full name

• Phone number

• Email address

• Shipping and billing address

• Order and transaction details

This information is necessary to process orders, manage your account, and improve your overall experience.

2. Purpose of Data Use

Your personal data is used strictly for the following purposes:

• Processing and delivering orders

• Communicating with you regarding purchases, inquiries, returns, and updates

• Providing customer support

• Improving our products, services, and user experience

• Complying with legal and regulatory requirements

We do not sell or rent your personal data to third parties. Data may only be shared with trusted service providers (such as shipping companies and payment gateways) strictly for order fulfillment and under confidentiality obligations.

3. Data Storage & Retention

Your personal data is stored securely using appropriate technical and organizational safeguards.
We retain your data only for as long as necessary to:

• Fulfill the purposes outlined in this policy, or

• Comply with applicable legal and regulatory requirements in Saudi Arabia

4. Data Security

We implement strict security measures, including technical, administrative, and physical controls, to protect your data from unauthorized access, disclosure, alteration, or loss.
Our systems are regularly monitored and updated to maintain a high level of protection.

5. Your Rights (Under PDPL)

In accordance with the Personal Data Protection Law, you have the right to:

• Access your personal data

• Request correction or update of inaccurate information

• Request deletion of your data where applicable

• Withdraw your consent at any time (where processing is based on consent)

• File a complaint with the relevant authority in case of misuse

You may submit requests through our customer service channels, and we will respond within the legally required timeframe.

6. Cookies & Analytics

Our website may use cookies and analytics tools to enhance functionality and analyze user behavior.
You may control or disable cookies through your browser settings; however, some features of the website may not function properly.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations.
Any updates will be published on our website, and continued use of our platform constitutes your acceptance of these changes.

📞 Contact Information

For any questions or requests related to privacy and data protection, please contact us:

📧 Email: info@lamasat.art
📱 Phone/WhatsApp: 054 216 9886

By using our platform, you confirm that you have read, understood, and agreed to this Privacy & Data Protection Policy.

Lamasat.art – Where Art Meets Luxury